How to Make User-Friendly Procedures?

Terje Lovoy

Senior Partner, Lovoy Training Inc

Terje Lovoy, from Lovoy Training INC, is a former SAS Scandinavian Airlines vice president, airline captain and Boeing factory instructor. Since 2009, the Lovoy Team researched and developed methods to simplify and improve shipping Safety Management Systems (SMSs). In the last 14 years Terje worked closely with many shipping companies to make procedures more user-friendly. For more info see https://lovoy.info/